Engagement, motivation and happiness at work: How can they be distinguished and supported?
April 17, 2025
Engagement is the key to company success
It is the emotional connection that employees have with their company. An engaged employee works with enthusiasm, takes responsibility for results, and contributes actively to the company's success. Research shows that engaged employees are more productive, more willing to seek innovative solutions, and more effective overall. Such employees are less likely to leave for competitors and provide better service, resulting in higher customer satisfaction and better financial results for the company.
Motivation: Internal and external driving force
Motivation is the driving force that leads a person to achieve certain goals. There are two main types of motivation:
- Internal motivation comes from within the individual. It is based on one's values, interests, and the personal desire for self-actualisation. For example, a programmer may be motivated by the joy of solving complex problems, while a teacher may be motivated by the desire to help students achieve success.
- External motivation, on the other hand, comes from the environment and is related to material rewards such as paychecks, bonuses, promotions or praise from colleagues. While external motivation can be effective in the short term, it may lose its effectiveness in the long term if the rewards are not attractive enough.
Ideally, companies should encourage both forms of motivation simultaneously by providing adequate financial rewards and opportunities for personal and professional development.
“From a neuroscientific perspective, motivation is the result of a dialogue between the limbic system, which processes emotions and rewards, and the prefrontal cortex, which is responsible for conscious decision-making. When we experience intrinsic motivation, increased dopamine is produced in the brain and, at the same time, the neural networks associated with feelings of meaning and satisfaction are strengthened. This synergy enables us to not only overcome difficult tasks, but also find deeper meaning in our work. Therefore, it is crucial for companies to create an environment that fosters intrinsic motivation and offers growth opportunities for employees, because this is what our brains reward with long-term interest and higher engagement," explains Prof. Aleš Stuchlík, a neuroscientist and neuro-coach.
Happiness at work is a subjective feeling of satisfaction
It is a subjective feeling that is not necessarily related to engagement. For example, an employee may be happy because they have good relationships with their colleagues or enjoy flexible working hours, but that does not necessarily mean they will actively contribute to the company's success.
"The key to experiencing happiness at work is for employees to practise their strengths and have enough autonomy. This allows them to do things that are fulfilling and meaningful. Equally important is a positive atmosphere in the workplace. Emotions are contagious, so an enthusiastic leader can generate enthusiasm and high engagement throughout the team. Last but not least, small daily victories should be celebrated as a team. Recognising and sharing successes is like a breath of fresh air — it boosts motivation, sense of belonging and enjoyment of work," adds Adam Kulhánek, addictologist and wellbeing expert.
How can you increase employee engagement?
- A clear corporate vision and goals: Employees are more engaged when they understand the purpose and impact of their work.
- Managers should support their employees' growth, provide clear feedback, and listen to their needs.
- Regular recognition and appreciation: People feel more engaged when they perceive that their work has value.
- Support career growth and mentoring: Employees who see opportunities for professional development are more motivated.
- Trust and open communication: Employees who feel heard are more willing to engage.
